Contact

Get in touch

Technical support, licensing questions, or general feedback — we’re here.

Technical support

A formula not calculating, a protected cell you need to edit, or the files won't open? Include a screenshot and we'll help you resolve it.

General questions

Questions about the system, how it works, or whether it's right for your situation? Happy to help.

Send a message directly

We’ll get back to you within 48 business hours.

48-hour response time
— business hours, real replies, no autoresponders

Where's my download link?

Check your email (including spam/promotions folders) for the order confirmation from WooCommerce. Your download link is in that email and also appears on the order confirmation page.

Can I get a refund?

All sales are final due to the digital nature of the product. If you're experiencing a technical issue that prevents you from using the files, contact us within 7 days and we'll resolve it.

The Spreadsheet shows errors in Google Sheets

We strongly recommend Microsoft Excel 2016 or later. Google Sheets doesn't fully support the cell protection and formula locking. If you must use Sheets, never edit any green (auto-calculated) cells. See full details.

I need a second license for another business

Email us with the subject "Licensing Inquiry" and we'll send you multi-use options. Team and consultant licenses are available.